A hotel management system, also known as a central reservation system (CRS) is a computerized system that stores and distributes information of a hotel, resort, or other lodging facilities.
BX Hotel system is packed with powerful features, makes it easy for you to manage your daily operations while improving your overall guest services. Designed and developed under the guidance of hospitality experts, the hotel management system can accommodate the most stringent operational requirement regardless what type of property you manage. Time is the essence in the industry, and a good property management system not only saves your time, but helps you to complete the operations efficiently and increase productivity.
A. Reservation Center
- Check Room Availability
There are two ways to check room availability
- From the forecast panel
BX system offers you to view the room availability by room type and date you also can filter view in the specific period of date as you want.
From Guest Panel
From the Room available list in detail view, you can see the detail of room type and room number with status of every room that indicated by specific color and the period of staying guest also indicated by schedule column with specific date.
In the Summary View, you can see the room availibility by room type that indecated by date and the total room are stated at the last row by the amount of the room and percentage.
B. Reservation Search
Handle all the reservation queries with guest by easily fetching all the reservation details which combines various filters with all the reservation types giving you the most accurate search result
C. Flexible room rate strategy
The room rate is flexible as your setting up the time segment to follow the high or low season as you prefer.
Room rate plan include system default rates, company rates and group rates. The guest will get rates accordance with the following sequence group rates will be applied at the first condition then company rates as the second and system default rates will be applied if both group and company rate are not set. In case the room type not yet set the rate then minus one (-1) with red color will be returned as rate to remind reservation staff to check room rate setting.
System also support the manually amend room price. But the access right is required and the amend action will be record in guest operation log and we can check who change the rate and when the rate is changed.
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